Dear Clients, We’re thrilled that we’re now able to get back to work and help you move home once again.
However, as you’d expect, the health and wellbeing of the embleys team and clients is paramount, so we’re not quite back to business as usual. Please be patient as we do everything we can to deliver the exceptional service you’re used to, while following the latest Government and Public Health England guidance.
To enable us to follow social distancing rules, most of our staff are home working but we do have someone in the office every week day 9.00am-5.30pm and Saturdays 9.00am-4.00pm for new buyers, tenants and contractors collecting keys. Appointments are available but only where made in advance by phone or email to keep everyone safe.
Thanks for your understanding and take care
Selling a home with Embleys isn’t like selling a home with other estate agents. We pride ourselves on our incredibly high levels of customer service from the moment you list your property; to the day you move out.
It’s vital to us that you enjoy a stress-free, smooth process, and that’s why we provide you with a dedicated account manager to take care of everything from valuation to under offer. Following that you’ll be assigned a sales progression manager to provide you with weekly progress updates until completion. It’s their role to keep the communication flowing between all parties – buyers, surveyors, solicitors and any other estate agents in the chain. Should any problems arise in a chain, your sales progression manager will also help resolve them. Put simply, we’re on your side.
Arrange a property valuation with Embleys: The team will explain how our approach makes the selling process as stress-free as possible. You’ll learn about our extra services such as accompanied viewings, and we’ll explain the breakdown of fees. Rest assured, we’ll fully manage the whole process from instruction to completion.
Get your property listed: The sooner your property is on our books the sooner we can promote it and contact potential buyers from our database. We’ll also advertise the property on third party portals, feature it on this site, in email marketing and in the local press.
Arrange viewings with interested buyers: Before any viewing we highly recommend that the property is clean, tidy and free from clutter, so prepare to break out the Marigolds! We provide feedback on every viewing and will keep you posted on progress along the way.
Offers received: Any offers that you receive will be forwarded to you for consideration from your dedicated Embleys negotiator, along with any details concerning the buyer’s position. For example, knowing if they’re a first-time buyer, a cash buyer, or part of a chain can make a big difference in the choice you make. Unlike other agents, your dedicated Embleys negotiator is also the valuer, which means they have a full understanding of your property.
Offer accepted – time to instruct a solicitor: If you don’t have one in mind, we can suggest a local solicitor. The ones we work with are very proactive and offer excellent customer service. Before making your selection, ask them for a quote on their fees, stamp duty and searches. Once chosen, pass the solicitor’s details to us.
Also looking to buy? It’s time to act: If you’re looking to buy a property, now is the perfect time to step up your search – see our buying guide for more information. And don’t forget, Embleys can help you find the perfect property within the NE25-NE30 postcodes.
Draft contracts: It’s starting to get exciting now. Your solicitor will issue draft contracts to the buyer’s solicitors, and will begin the legal process of selling your home. With weekly updates we’ll keep you in the loop at all times.
Survey time: Your buyer’s mortgage company will be in touch about accessing your property to conduct their survey. The level of access to your home will depend on what type of survey the buyer has opted for – some are in-depth, others not so.
Acting on the survey: Once the survey report has been received by the buyers, they may request further reports from contractors regarding potential issues, such as damp or need for roofing specialists. This all depends on what has been highlighted in the report, but we will guide you through any matters that arise.
Contact from your solicitor: Your solicitor should be in touch around this stage of proceedings to highlight the results of local searches and any enquiries raised by the purchaser’s solicitors. As with every other stage of the selling process, your dedicated sale progression manager will be happy assist you with any questions you may have.
Completion in sight: Once all enquires have been answered, yourself and the buyer can consider suitable dates for completion. Once agreed, both sets of solicitors will be in contact regarding the paperwork that needs to be signed.
The next stage is the exchange: This is the legal term which means contracts have been exchanged and both parties are legally bound to the sale/purchase. A completion date will now be set, which means it’s a good time to book the removal men and start packing!
Completion Day. Your solicitor will advise you when the monies are received from your buyer’s solicitors. As soon as you hear that great news, the property is now ‘sold’. Your solicitor will then instruct us to release the keys to the buyer, and we’ll have a bottle of chilled bubbly waiting for you to celebrate with!
"The service provided was unbeatable! The level of professionalism, the dedication and attention to detail could not be faulted"
You'll Be Sold On embleys estate agents
Quarter 4 2019 Data
It takes Embleys on average
From on the market to under offer
Embleys on average achieved
of the asking price
The average time to sell is
From on the market to under offer
Achieved 100% or more of the asking price on
of the properties sold
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Looking to buy?
CONTACT OUR TEAM TO REGISTER YOUR BUYING REQUIREMENTS