When I set up Embleys in January 2011, I had one ambition. To build the business on the back of standout customer service in an industry that wasn’t renowned for it.
It’s a matter of huge pride for me that despite the fall out from Brexit and more recently the Coronavirus pandemic, this client-first focus has stood us well. Huge thanks to everyone who has used us, recommended us and helped us grow in the most difficult economic conditions. In 2020, an amazing 49% of our clients were repeat customers or referrals. We’re grateful to you and will continue to do everything we can to exceed your expectations both now and in the future.
Of course, this wouldn’t be possible without an incredible team who I’d like to thank for their resilience, flexibility and dedication over a challenging ten months in which some had to be furloughed and everyone had to embrace remote working once the office opened fully again.
It’s testament to their drive that during lockdown we were able to keep the majority of house sales on track and ensure the rentals part of the business continued as normal.
The latter part of the year has been excellent for the coast. From June to September the market grew exponentially. This was no doubt due to pent up demand and the stamp duty holiday for properties under £500,000, however there has also been a lot of people moving here from out the area now city centre proximity is less of a consideration.
The Spanish City regeneration has finally come into its own, with more people than ever wanting to enjoy the properties and lifestyle this area affords.
This fantastic uptick in activity marries with our performance in this report, which is designed to provide an easy-to-read overview so you can be confident of being safe in our hands.
Over the last twelve months, on average we achieved 99% of the asking price for our clients, with an average time to sell of just five weeks. What’s more, 50% of the properties we sold in 2020 achieved 100% of the asking price or more. This is due to the fact that our valuations are always realistic and based on local market data and it’s great to see our knowledge and experience pay off on your behalf.
There’s no doubt that the market will level off somewhat, but we are here for you. As we move into our tenth anniversary year, please be assured that whether you are buying, selling or renting, we are here to do everything we can to make it a successful and enjoyable experience. Thanks for trusting us with your business.
All the best