It’s vital to us that you enjoy a stress-free, smooth process, and that’s why we provide you with a dedicated account manager to take care of everything from valuation to under offer.

Following that you’ll be assigned a sales progression manager to provide you with weekly progress updates until completion. It’s their role to keep the communication flowing between all parties – buyers, surveyors, solicitors and any other estate agents in the chain. Should any problems arise in a chain, your sales progression manager will also help resolve them. Put simply, we’re on your side.

Read our step by step guide below.


Arrange a property valuation with Embleys: The team will explain how our approach makes the selling process as stress-free as possible. You’ll learn about our extra services such as accompanied viewings, and we’ll explain the breakdown of fees. Rest assured, we’ll fully manage the whole process from instruction to completion.


Get your property listed: The sooner your property is on our books the sooner we can promote it and contact potential buyers from our database. We’ll also advertise the property on third party portals, feature it on this site and in email marketing. An Embleys team member will chat through with you the paperwork and identification needed to get the ball rolling!


Arrange viewings with interested buyers: Before any viewing we highly recommend that the property is clean, tidy and free from clutter, so prepare to break out the Marigolds! We provide feedback on every viewing and will keep you posted on progress along the way.


Offers received: Any offers that you receive will be forwarded to you for consideration from your dedicated Embleys negotiator, along with any details concerning the buyer’s position. For example, knowing if they’re a first-time buyer, a cash buyer, or part of a chain can make a big difference in the choice you make. Unlike other agents, your dedicated Embleys negotiator is also the valuer, which means they have a full understanding of your property.


Offer accepted – time to instruct a solicitor: If you don’t have one in mind, we can suggest a local solicitor. The ones we work with are very proactive and offer excellent customer service. Before making your selection, ask them for a quote on their fees, stamp duty and searches. Once chosen, pass the solicitor’s details to us.


Here at Embleys when you have accepted an offer you are provided with a dedicated sale progression manager who will liaise with your chosen solicitor and any other agents involved, if there is a chain. This is to help and guide you, along with getting the sale through as swiftly and smoothly as possible.


Also looking to buy? It’s time to act: If you’re looking to buy a property, now is the perfect time to step up your search – see our buying guide for more information. And don’t forget, Embleys can help you find the perfect property within the NE25-NE30 postcodes.


Draft contracts: It’s starting to get exciting now. Your solicitor will issue draft contracts to the buyer’s solicitors, and will begin the legal process of selling your home. With weekly updates we’ll keep you in the loop at all times.


Survey time: Your buyer’s mortgage company will be in touch about accessing your property to conduct their survey. The level of access to your home will depend on what type of survey the buyer has opted for – some are in-depth, others not so.


Acting on the survey: Once the survey report has been received by the buyers, they may request further reports from contractors regarding potential issues, such as damp or need for roofing specialists. This all depends on what has been highlighted in the report, but we will guide you through any matters that arise.


Contact from your solicitor: Your solicitor should be in touch around this stage of proceedings to highlight the results of local searches and any enquiries raised by the purchaser’s solicitors. As with every other stage of the selling process, your dedicated sale progression manager will be happy to assist you with any questions you may have.


Completion in sight: Once all enquires have been answered, yourself and the buyer can consider suitable dates for completion. Once agreed, both sets of solicitors will be in contact regarding the paperwork that needs to be signed.


The next stage is the exchange: This is the legal term which means contracts have been exchanged and both parties are legally bound to the sale/purchase. A completion date will now be set, which means it’s a good time to book the removal men and start packing!


Completion Day. Your solicitor will advise you when the monies are received from your buyer’s solicitors. As soon as you hear that great news, the property is now ‘sold’. Your solicitor will then instruct us to release the keys to the buyer.

Contact our team for a free valuation


Kind Words

"Embleys really do "do everything" ! Because we live 200 miles away from the property we were selling it was great that we received all the help advice and service we could have wanted. We were kept fully informed by regular updates and yes, Embleys do everything!"

Brian & Margaret (Vendor)

"Fantastic service, this is the second time we've sold our house using Embleys and the standard has been consistently high. They do their research, offer great advice and have always dealt with any enquiry or problem in a friendly and practical way."

Catherine & Michael (Vendors)

“Just a little something to thank all you lovely ladies for all your help, advice, encouragement and sheer hard work in finally getting me to the finish line! Each and every one of you have been so kind and amazing, I can’t thank you fabulous girls enough. Keep on keeping up the great work you all do.”

Linda Wood

“To Jennifer, Yasmin, Julie and all the Embleys. Thank you all so much for your help and support for our move to Holywell ave! Certainly won’t hesitate to recommend you again in future!”

From the Crossland Family

“Thank you so much for all your help and support, selling and helping me find a new property. The service has been amazing and you are a credit to Embleys.”


“To Julie and all the team at Embleys. I just wanted to thank you all for your professionalism and care throughout the whole process of selling my property. I certainly couldn’t have done it without you!!
Kindest regards.”

Feefo Trusted Customer

“Realistic. Honest. Hard working for us. Definitely good personal skills and always had their finger on the pulse.”

Feefo Trusted Customer
Embleys Feature Image

We often get asked what’s the secret of our success?

The answer: We never overpromise, we never oversell, we just go over and above to give our customers the best possible experience.

A key difference with Embleys is our approach to negotiation. We don’t hound, that’s not our style. We just think smarter at every stage of a deal. Take The Embleys Accompanied Viewing Service as a great example. By choosing to have one of our team escort potential buyers around your property, we will ensure they see your home through our eyes, not theirs – and you’ll be astounded by the difference that can make.

Many that come to us are repeat customers, and in our industry that speaks volumes about our caring and considered approach. But being nice to our customers doesn’t mean we’re a soft touch when it comes to selling a property. In fact our team have built a fantastic reputation for achieving great sale prices, and in a faster timeframe than expected.

Embleys in Numbers


We're proud to have 68 percent of clients registering were repeat customers and personal referrals
Embleys on average achieved 100 percent of the asking price
The average time to sell is 6 weeks from on the market to under offer
Achieved 100% or more of the asking price on 52 percent of the properties sold
You'll be sold on Embleys